in order to ensure that an authorized person is placing this Transfer request, we send an email to the Administrative Contact of the domain name for approving the Transfer. Our system automatically fetches the Admin Contact Email Address by contacting the Whois server of the Current Registrar. However, sometimes the Current Registrar's Whois server does not respond to our request.
ResellerClub would attempt to contact the Current Registrar's Whois server for the Administrative Contact details every hour for upto 24, and then even try to manually fetch the same. In almost all cases, we will be able to send an email to the Administrative Contact within 48 hours.
